Location — Bangkok, Thailand

Responsibilities

• Build and own the prospect database — market research on target audiences, industry referrals and networking through FOMA and the Housekeeping Association.
• Set appointments through cold calls and LinkedIn outreach to top-level decision makers, qualify prospects and invite them to the Lab.
• Design the customer journey in depth and produce the Brand Manual that shows the client exactly how scent will work in their space.
• Run testing days — inspect the area in person, obtain floor and HVAC plans, install machines and record settings accurately for quotation.
• Close deals with contract accuracy: machine settings, service conditions and any exceptions written clearly, with management approval before the final contract is submitted.
• Lead the sales team — set standards, coach, give feedback, and report weekly progress in ClickUp plus a monthly closing report to the board.

Requirements

• Strong spoken and written English for client contact and LinkedIn networking.
• Proven B2B sales track record, ideally in hospitality, retail or property services.
• Comfortable presenting to general managers and corporate decision makers.
• Meticulous with contracts and quotations — detail here protects both sides.

Location — Bangkok, Thailand

Responsibilities

• Own the Platinum, Gold and Silver client tiers — maintain an organisational biography for each brand with contacts, positions and the details that deepen the relationship.
• Visit Platinum and Gold clients at least once a quarter and submit a visit report each time.
• Deliver quarterly brand audit reports for Gold and Platinum accounts, twice-yearly for smaller ones, and hold the audit team to standard.
• Start contract renewals at least four months ahead and keep both sides honest to what was promised.
• Monitor technician performance through audit scores and customer satisfaction reports, and coach them toward higher quality.
• Report client management, monthly sales, renewals, quarterly visits and audits at the monthly board meeting.

Requirements

• Genuine enjoyment of client relationships — your clients should look forward to seeing you.
• Experience in account management or customer success, ideally with contracted service accounts.
• Able to represent the client's interests without putting the company on the losing end.
• Organised with reporting cycles and comfortable holding others to a standard.

Location — Bangkok, Thailand

Responsibilities

• Research target audiences and build the prospecting database with full contact details.
• Set appointments through cold calls and LinkedIn networking, and qualify prospects before investing time.
• Create customised pitches that solve the client's specific pain point, and design the customer journey deck with the team.
• Invite prospects to the Lab, send quotations, and provide samples of housekeeping sprays or reed diffusers to test performance.
• Run proof-of-concept installations, adjust machines to the right settings, and often test on site yourself.
• Close deals — open the new customer account, collect company registration, and pass complete customer details to accounting for invoicing.

Requirements

• Hunger for the hunt — comfortable with cold outreach and hearing no.
• Clear communicator in Thai; working English for international prospects.
• Willing to get hands-on with equipment during testing.
• Organised with follow-up documentation; deals close on paperwork.

Location — Bangkok, Thailand

Responsibilities

• Design campaigns, key visuals and brand collateral across the Vibes Lab Parfums identity.
• Produce content for social media, and art-direct video shoots and photoshoots.
• Design packaging, labels and product presentation from concept to print-ready artwork.
• Oversee the aesthetics of client pitch decks and all outgoing presentations built in Canva.
• Design the Brand Manual for client brands, translating each customer journey into a visual document.
• Build high-quality mockups and keep product development visually aligned with the Brand Manual.

Requirements

• Strong portfolio across brand identity, packaging and digital content.
• Fluent in Adobe Creative Suite, Figma and Canva.
• Able to hold a consistent brand voice across many deliverables at once.
• Comfortable reporting weekly project status in ClickUp.

Location — Bangkok, Thailand

Responsibilities

• Own end-to-end product operations: product development, procurement, production planning, inventory, delivery and order tracking.
• Convert sales orders into production lists, verifying BOM, specification and product data before production starts.
• Maintain Product, Formula, Packaging and BOM master data, and manage SKU creation.
• Support the rolling three-month production plan, MPS and MRP, and flag risks to delivery schedules early.
• Coordinate delivery through to customer confirmation, linking Production, Inventory, Logistics and Client Success.
• Produce the weekly operations report and monthly dashboard; analyse lead time, bottlenecks and root causes to improve the process.

Requirements

• Knowledge of product operations, BOM and SKU structure, production planning, procurement and inventory control.
• Strong cross-functional coordination — this role is the hub between six teams.
• Proficient with ERP, Google Sheets and ClickUp.
• Detail-oriented and auditable in how you record work.

Location — Bangkok, Thailand

Responsibilities

• Issue invoices and tax invoices from approved sales orders and customer account forms, and manage the billing and receivables cycle.
• Maintain the contract and revenue register, tracking subscription billing cycles and renewal dates alongside Client Success.
• Join the monthly physical stock count with the warehouse team on the 29th to 30th, and reconcile counted stock against the books.
• Control costs and budgets across departments, and review landed cost and project costing with Product & Costing.
• Handle statutory filings, withholding tax and coordination with the external auditor.
• Prepare monthly financial reports and present them at the board meeting.

Requirements

• Bachelor's degree or above in Accounting; CPD licence an advantage.
• At least 5 years in accounting with team leadership experience.
• Proficient with ERP accounting systems, Excel and Google Sheets.
• Strong grasp of internal control — this role is a second pair of eyes on inventory and cost.

Location — Bangkok, Thailand

Responsibilities

• Handle calls, messages and emails from customers, partners and internal units, and give initial information on products and processes.
• Prepare new customer contracts and renewals, verify them against company terms, and maintain the contract register with expiry tracking.
• Create sales orders in ERP from approved data, prepare quotations, and verify customer, price and terms before handoff.
• Record and update customer, contract and operational data, keeping system accuracy at or above 98% and fully auditable.
• Coordinate and schedule technician jobs using Client Success and Logistics data, confirm appointments and track service status.
• Prepare daily, weekly and monthly reports on sales orders, contract renewals and related admin work.

Requirements

• Bachelor's degree or above in Business Administration, Management or related.
• One to two years in administration, coordination or documentation.
• Detail-oriented with strong document-management skills.
• Proficient in Google Workspace, ERP and ClickUp.

Location — Bangkok, Thailand

Responsibilities

• Develop finished goods across the range — perfume, room spray, reed diffuser, aroma products and merchandise.
• Design scents that tell a story, either matching a brand to existing stock scents or customising for larger projects.
• Build and manage the Bill of Materials, source ingredients and compare costs across at least two vendors.
• Control mockups, samples and approvals before mass production — two sets, one for the client and one retained for stability testing.
• Prepare FDA registration and keep formulation, concentration, fill size and shelf-life records current and auditable.
• Study market trends, new materials and technology, and propose new product opportunities.

Requirements

• Degree in Cosmetic Science, Chemistry, Chemical Engineering or a related field.
• Experience formulating fragrance or personal care products; OEM background an advantage.
• Familiar with Thai FDA cosmetic registration and stability testing protocols.
• A trained nose and the patience to iterate a formula until it is right.

Location — Bangkok, Thailand

Responsibilities

• Plan and run marketing campaigns across the Vibes Lab Parfums and Vibes Lab business lines.
• Own the social network calendar and grow the brand's presence across channels.
• Manage PR and events, including boutique pop-ups and industry appearances.
• Run KOL partnerships and sampling programmes, and measure what each one returns.
• Coordinate with design on campaign assets, video production and photoshoots.
• Track performance weekly and submit monthly reports in ClickUp.

Requirements

• Three or more years in marketing, ideally in beauty, fragrance or lifestyle.
• Comfortable with both brand-building and performance measurement.
• Experience managing KOLs and event execution end to end.
• Working English for international brand partners.

Location — Bangkok, Thailand

Responsibilities

• Lead end-to-end supply chain: demand planning, procurement, production planning, inventory, warehouse, logistics and import-export.
• Ensure all production complies with approved spec sheets, BOMs, manufacturing orders and company quality standards.
• Set Min, Max, Safety Stock and Reorder Point policy; oversee monthly and annual stock counts and act on variances.
• Own the rolling three-month supply, procurement, production and inventory plan aligned to forecast and business plan.
• Drive cost optimisation — improve workflows, cut waste and reduce non-value-added activity.
• Develop the team, coach successors, and keep every process traceable for internal audit.

Requirements

• Bachelor's degree or above in Supply Chain, Logistics, Industrial Engineering or Operations Management.
• Seven to ten years across supply chain, procurement, production, warehouse and logistics.
• Proven team leadership and departmental KPI management.
• Strong in demand planning, inventory strategy, import-export and ERP; comfortable with data analysis and dashboards.