VIBES LAB / CAREERSBANGKOK / THNOW HIRING
MAKE
WHAT
LINGERS.
We make memory, atmosphere and after-effects.
VIEW POSITIONS ↓01 / WHO WE ARE
ARCHITECTS × ARTISTS
MAKERS × MISFITS
ONE LAB / ONE STANDARD
MAKERS × MISFITS
ONE LAB / ONE STANDARD
02 / OPEN POSITIONS16 ROLES
01
B2B
Head of Sales
RESPONSIBILITIES
Build and own the prospect database — market research on target audiences, industry referrals and networking through FOMA and the Housekeeping Association.
Set appointments through cold calls and LinkedIn outreach to top-level decision makers, qualify prospects and invite them to the Lab.
Design the customer journey in depth and produce the Brand Manual that shows the client exactly how scent will work in their space.
Run testing days — inspect the area in person, obtain floor and HVAC plans, install machines and record settings accurately for quotation.
Close deals with contract accuracy: machine settings, service conditions and any exceptions written clearly, with management approval before the final contract is submitted.
Lead the sales team — set standards, coach, give feedback, and report weekly progress in ClickUp plus a monthly closing report to the board.
Set appointments through cold calls and LinkedIn outreach to top-level decision makers, qualify prospects and invite them to the Lab.
Design the customer journey in depth and produce the Brand Manual that shows the client exactly how scent will work in their space.
Run testing days — inspect the area in person, obtain floor and HVAC plans, install machines and record settings accurately for quotation.
Close deals with contract accuracy: machine settings, service conditions and any exceptions written clearly, with management approval before the final contract is submitted.
Lead the sales team — set standards, coach, give feedback, and report weekly progress in ClickUp plus a monthly closing report to the board.
REQUIREMENTS
Strong spoken and written English for client contact and LinkedIn networking.
Proven B2B sales track record, ideally in hospitality, retail or property services.
Comfortable presenting to general managers and corporate decision makers.
Meticulous with contracts and quotations — detail here protects both sides.
Proven B2B sales track record, ideally in hospitality, retail or property services.
Comfortable presenting to general managers and corporate decision makers.
Meticulous with contracts and quotations — detail here protects both sides.
02
B2B
Key Account Manager
RESPONSIBILITIES
Own the Platinum, Gold and Silver client tiers — maintain an organisational biography for each brand with contacts, positions and the details that deepen the relationship.
Visit Platinum and Gold clients at least once a quarter and submit a visit report each time.
Deliver quarterly brand audit reports for Gold and Platinum accounts, twice-yearly for smaller ones, and hold the audit team to standard.
Start contract renewals at least four months ahead and keep both sides honest to what was promised.
Monitor technician performance through audit scores and customer satisfaction reports, and coach them toward higher quality.
Report client management, monthly sales, renewals, quarterly visits and audits at the monthly board meeting.
Visit Platinum and Gold clients at least once a quarter and submit a visit report each time.
Deliver quarterly brand audit reports for Gold and Platinum accounts, twice-yearly for smaller ones, and hold the audit team to standard.
Start contract renewals at least four months ahead and keep both sides honest to what was promised.
Monitor technician performance through audit scores and customer satisfaction reports, and coach them toward higher quality.
Report client management, monthly sales, renewals, quarterly visits and audits at the monthly board meeting.
REQUIREMENTS
Genuine enjoyment of client relationships — your clients should look forward to seeing you.
Experience in account management or customer success, ideally with contracted service accounts.
Able to represent the client's interests without putting the company on the losing end.
Organised with reporting cycles and comfortable holding others to a standard.
Experience in account management or customer success, ideally with contracted service accounts.
Able to represent the client's interests without putting the company on the losing end.
Organised with reporting cycles and comfortable holding others to a standard.
03
B2B
Sales Executive
RESPONSIBILITIES
Research target audiences and build the prospecting database with full contact details.
Set appointments through cold calls and LinkedIn networking, and qualify prospects before investing time.
Create customised pitches that solve the client's specific pain point, and design the customer journey deck with the team.
Invite prospects to the Lab, send quotations, and provide samples of housekeeping sprays or reed diffusers to test performance.
Run proof-of-concept installations, adjust machines to the right settings, and often test on site yourself.
Close deals — open the new customer account, collect company registration, and pass complete customer details to accounting for invoicing.
Set appointments through cold calls and LinkedIn networking, and qualify prospects before investing time.
Create customised pitches that solve the client's specific pain point, and design the customer journey deck with the team.
Invite prospects to the Lab, send quotations, and provide samples of housekeeping sprays or reed diffusers to test performance.
Run proof-of-concept installations, adjust machines to the right settings, and often test on site yourself.
Close deals — open the new customer account, collect company registration, and pass complete customer details to accounting for invoicing.
REQUIREMENTS
Hunger for the hunt — comfortable with cold outreach and hearing no.
Clear communicator in Thai; working English for international prospects.
Willing to get hands-on with equipment during testing.
Organised with follow-up documentation; deals close on paperwork.
Clear communicator in Thai; working English for international prospects.
Willing to get hands-on with equipment during testing.
Organised with follow-up documentation; deals close on paperwork.
04
B2B
Brand Designer
RESPONSIBILITIES
Design campaigns, key visuals and brand collateral across the Vibes Lab Parfums identity.
Produce content for social media, and art-direct video shoots and photoshoots.
Design packaging, labels and product presentation from concept to print-ready artwork.
Oversee the aesthetics of client pitch decks and all outgoing presentations built in Canva.
Design the Brand Manual for client brands, translating each customer journey into a visual document.
Build high-quality mockups and keep product development visually aligned with the Brand Manual.
Produce content for social media, and art-direct video shoots and photoshoots.
Design packaging, labels and product presentation from concept to print-ready artwork.
Oversee the aesthetics of client pitch decks and all outgoing presentations built in Canva.
Design the Brand Manual for client brands, translating each customer journey into a visual document.
Build high-quality mockups and keep product development visually aligned with the Brand Manual.
REQUIREMENTS
Strong portfolio across brand identity, packaging and digital content.
Fluent in Adobe Creative Suite, Figma and Canva.
Able to hold a consistent brand voice across many deliverables at once.
Comfortable reporting weekly project status in ClickUp.
Fluent in Adobe Creative Suite, Figma and Canva.
Able to hold a consistent brand voice across many deliverables at once.
Comfortable reporting weekly project status in ClickUp.
05
B2B
Operations Manager
RESPONSIBILITIES
Own end-to-end product operations: product development, procurement, production planning, inventory, delivery and order tracking.
Convert sales orders into production lists, verifying BOM, specification and product data before production starts.
Maintain Product, Formula, Packaging and BOM master data, and manage SKU creation.
Support the rolling three-month production plan, MPS and MRP, and flag risks to delivery schedules early.
Coordinate delivery through to customer confirmation, linking Production, Inventory, Logistics and Client Success.
Produce the weekly operations report and monthly dashboard; analyse lead time, bottlenecks and root causes to improve the process.
Convert sales orders into production lists, verifying BOM, specification and product data before production starts.
Maintain Product, Formula, Packaging and BOM master data, and manage SKU creation.
Support the rolling three-month production plan, MPS and MRP, and flag risks to delivery schedules early.
Coordinate delivery through to customer confirmation, linking Production, Inventory, Logistics and Client Success.
Produce the weekly operations report and monthly dashboard; analyse lead time, bottlenecks and root causes to improve the process.
REQUIREMENTS
Knowledge of product operations, BOM and SKU structure, production planning, procurement and inventory control.
Strong cross-functional coordination — this role is the hub between six teams.
Proficient with ERP, Google Sheets and ClickUp.
Detail-oriented and auditable in how you record work.
Strong cross-functional coordination — this role is the hub between six teams.
Proficient with ERP, Google Sheets and ClickUp.
Detail-oriented and auditable in how you record work.
06
B2B
Accounting Manager
RESPONSIBILITIES
Issue invoices and tax invoices from approved sales orders and customer account forms, and manage the billing and receivables cycle.
Maintain the contract and revenue register, tracking subscription billing cycles and renewal dates alongside Client Success.
Join the monthly physical stock count with the warehouse team on the 29th to 30th, and reconcile counted stock against the books.
Control costs and budgets across departments, and review landed cost and project costing with Product & Costing.
Handle statutory filings, withholding tax and coordination with the external auditor.
Prepare monthly financial reports and present them at the board meeting.
Maintain the contract and revenue register, tracking subscription billing cycles and renewal dates alongside Client Success.
Join the monthly physical stock count with the warehouse team on the 29th to 30th, and reconcile counted stock against the books.
Control costs and budgets across departments, and review landed cost and project costing with Product & Costing.
Handle statutory filings, withholding tax and coordination with the external auditor.
Prepare monthly financial reports and present them at the board meeting.
REQUIREMENTS
Bachelor's degree or above in Accounting; CPD licence an advantage.
At least 5 years in accounting with team leadership experience.
Proficient with ERP accounting systems, Excel and Google Sheets.
Strong grasp of internal control — this role is a second pair of eyes on inventory and cost.
At least 5 years in accounting with team leadership experience.
Proficient with ERP accounting systems, Excel and Google Sheets.
Strong grasp of internal control — this role is a second pair of eyes on inventory and cost.
07
B2B
Administrative Officer
RESPONSIBILITIES
Handle calls, messages and emails from customers, partners and internal units, and give initial information on products and processes.
Prepare new customer contracts and renewals, verify them against company terms, and maintain the contract register with expiry tracking.
Create sales orders in ERP from approved data, prepare quotations, and verify customer, price and terms before handoff.
Record and update customer, contract and operational data, keeping system accuracy at or above 98% and fully auditable.
Coordinate and schedule technician jobs using Client Success and Logistics data, confirm appointments and track service status.
Prepare daily, weekly and monthly reports on sales orders, contract renewals and related admin work.
Prepare new customer contracts and renewals, verify them against company terms, and maintain the contract register with expiry tracking.
Create sales orders in ERP from approved data, prepare quotations, and verify customer, price and terms before handoff.
Record and update customer, contract and operational data, keeping system accuracy at or above 98% and fully auditable.
Coordinate and schedule technician jobs using Client Success and Logistics data, confirm appointments and track service status.
Prepare daily, weekly and monthly reports on sales orders, contract renewals and related admin work.
REQUIREMENTS
Bachelor's degree or above in Business Administration, Management or related.
One to two years in administration, coordination or documentation.
Detail-oriented with strong document-management skills.
Proficient in Google Workspace, ERP and ClickUp.
One to two years in administration, coordination or documentation.
Detail-oriented with strong document-management skills.
Proficient in Google Workspace, ERP and ClickUp.
08
B2B
R&D Cosmetic
RESPONSIBILITIES
Develop finished goods across the range — perfume, room spray, reed diffuser, aroma products and merchandise.
Design scents that tell a story, either matching a brand to existing stock scents or customising for larger projects.
Build and manage the Bill of Materials, source ingredients and compare costs across at least two vendors.
Control mockups, samples and approvals before mass production — two sets, one for the client and one retained for stability testing.
Prepare FDA registration and keep formulation, concentration, fill size and shelf-life records current and auditable.
Study market trends, new materials and technology, and propose new product opportunities.
Design scents that tell a story, either matching a brand to existing stock scents or customising for larger projects.
Build and manage the Bill of Materials, source ingredients and compare costs across at least two vendors.
Control mockups, samples and approvals before mass production — two sets, one for the client and one retained for stability testing.
Prepare FDA registration and keep formulation, concentration, fill size and shelf-life records current and auditable.
Study market trends, new materials and technology, and propose new product opportunities.
REQUIREMENTS
Degree in Cosmetic Science, Chemistry, Chemical Engineering or a related field.
Experience formulating fragrance or personal care products; OEM background an advantage.
Familiar with Thai FDA cosmetic registration and stability testing protocols.
A trained nose and the patience to iterate a formula until it is right.
Experience formulating fragrance or personal care products; OEM background an advantage.
Familiar with Thai FDA cosmetic registration and stability testing protocols.
A trained nose and the patience to iterate a formula until it is right.
09
B2B
Marketing Manager
RESPONSIBILITIES
Plan and run marketing campaigns across the Vibes Lab Parfums and Vibes Lab business lines.
Own the social network calendar and grow the brand's presence across channels.
Manage PR and events, including boutique pop-ups and industry appearances.
Run KOL partnerships and sampling programmes, and measure what each one returns.
Coordinate with design on campaign assets, video production and photoshoots.
Track performance weekly and submit monthly reports in ClickUp.
Own the social network calendar and grow the brand's presence across channels.
Manage PR and events, including boutique pop-ups and industry appearances.
Run KOL partnerships and sampling programmes, and measure what each one returns.
Coordinate with design on campaign assets, video production and photoshoots.
Track performance weekly and submit monthly reports in ClickUp.
REQUIREMENTS
Three or more years in marketing, ideally in beauty, fragrance or lifestyle.
Comfortable with both brand-building and performance measurement.
Experience managing KOLs and event execution end to end.
Working English for international brand partners.
Comfortable with both brand-building and performance measurement.
Experience managing KOLs and event execution end to end.
Working English for international brand partners.
10
B2B
Supply Chain Manager
RESPONSIBILITIES
Lead end-to-end supply chain: demand planning, procurement, production planning, inventory, warehouse, logistics and import-export.
Ensure all production complies with approved spec sheets, BOMs, manufacturing orders and company quality standards.
Set Min, Max, Safety Stock and Reorder Point policy; oversee monthly and annual stock counts and act on variances.
Own the rolling three-month supply, procurement, production and inventory plan aligned to forecast and business plan.
Drive cost optimisation — improve workflows, cut waste and reduce non-value-added activity.
Develop the team, coach successors, and keep every process traceable for internal audit.
Ensure all production complies with approved spec sheets, BOMs, manufacturing orders and company quality standards.
Set Min, Max, Safety Stock and Reorder Point policy; oversee monthly and annual stock counts and act on variances.
Own the rolling three-month supply, procurement, production and inventory plan aligned to forecast and business plan.
Drive cost optimisation — improve workflows, cut waste and reduce non-value-added activity.
Develop the team, coach successors, and keep every process traceable for internal audit.
REQUIREMENTS
Bachelor's degree or above in Supply Chain, Logistics, Industrial Engineering or Operations Management.
Seven to ten years across supply chain, procurement, production, warehouse and logistics.
Proven team leadership and departmental KPI management.
Strong in demand planning, inventory strategy, import-export and ERP; comfortable with data analysis and dashboards.
Seven to ten years across supply chain, procurement, production, warehouse and logistics.
Proven team leadership and departmental KPI management.
Strong in demand planning, inventory strategy, import-export and ERP; comfortable with data analysis and dashboards.
11
B2C
Brand Manager
RESPONSIBILITIES
Own the Vibes Lab Parfums brand — campaigns, brand design direction and how the brand shows up everywhere.
Manage the sales channel mix: boutique pop-up rotation, selected-store consignment, the IG and website shop, LazMall and online retailers.
Build the consignment scheme and decide how many stores to consign with at once without diluting the brand.
Oversee the aesthetics of client pitches and decks, and the Brand Manual used to design customer journeys.
Keep product development in line with the Brand Manual and develop high-quality mockups.
Track performance weekly and report monthly in ClickUp, including the accounting balance for the brand.
Manage the sales channel mix: boutique pop-up rotation, selected-store consignment, the IG and website shop, LazMall and online retailers.
Build the consignment scheme and decide how many stores to consign with at once without diluting the brand.
Oversee the aesthetics of client pitches and decks, and the Brand Manual used to design customer journeys.
Keep product development in line with the Brand Manual and develop high-quality mockups.
Track performance weekly and report monthly in ClickUp, including the accounting balance for the brand.
REQUIREMENTS
Three or more years in brand management, ideally in beauty, fragrance or premium lifestyle.
Commercial instinct — you understand margin, GP and channel economics.
Strong visual judgement even if you are not the one designing.
Comfortable running several channels at once without losing brand coherence.
Commercial instinct — you understand margin, GP and channel economics.
Strong visual judgement even if you are not the one designing.
Comfortable running several channels at once without losing brand coherence.
12
B2C
E-Commerce
RESPONSIBILITIES
Run the Shopify storefront end to end — merchandising, product pages, collections and the checkout path.
Set up and operate the Instagram shop through to payment.
Manage marketplace channels including LazMall and online retailers such as FragranceX and Birdyscent.
Plan promotions, bundles and launch calendars in step with marketing.
Track traffic, conversion rate, average order value and returning-customer rate, and act on what the numbers say.
Coordinate with warehouse and logistics on stock availability and fulfilment turnaround.
Set up and operate the Instagram shop through to payment.
Manage marketplace channels including LazMall and online retailers such as FragranceX and Birdyscent.
Plan promotions, bundles and launch calendars in step with marketing.
Track traffic, conversion rate, average order value and returning-customer rate, and act on what the numbers say.
Coordinate with warehouse and logistics on stock availability and fulfilment turnaround.
REQUIREMENTS
Two or more years running an e-commerce channel, ideally Shopify.
Comfortable with analytics — GA4, Shopify reports and channel dashboards.
Understands marketplace mechanics and platform commission structures.
Practical eye for product photography, copy and page layout.
Comfortable with analytics — GA4, Shopify reports and channel dashboards.
Understands marketplace mechanics and platform commission structures.
Practical eye for product photography, copy and page layout.
13
B2C
Marketing Communications
RESPONSIBILITIES
Write and own the brand's voice across social, website, email and press materials in Thai and English.
Plan and deliver PR activity, press releases and media relationships.
Run events and boutique pop-ups from concept through to the day itself.
Manage KOL and press seeding, including sampling programmes and follow-up coverage.
Keep messaging consistent between the B2C brand and the B2B scent-branding business.
Report reach, coverage and engagement monthly.
Plan and deliver PR activity, press releases and media relationships.
Run events and boutique pop-ups from concept through to the day itself.
Manage KOL and press seeding, including sampling programmes and follow-up coverage.
Keep messaging consistent between the B2C brand and the B2B scent-branding business.
Report reach, coverage and engagement monthly.
REQUIREMENTS
Two or more years in communications, PR or content, ideally in lifestyle or beauty.
Strong writing in both Thai and English.
Existing media or KOL relationships an advantage.
Calm under event-day pressure.
Strong writing in both Thai and English.
Existing media or KOL relationships an advantage.
Calm under event-day pressure.
14
B2C
Product Merchandize Manager
RESPONSIBILITIES
Plan and develop the merchandise range that supports each customer journey — from concept and material selection through to delivered product.
Open at least six new brief forms a month, each with scope, budget and timeline defined before the project starts.
Build BOM costing with a minimum profit margin of 50%, and quote project prices with an expiry date stated.
Source ingredients and components, compare costs across at least two vendors, and get supplier agreements signed to protect the project.
Control mockups, samples and approvals before mass production, and track MOQ, lead time and production limits.
Manage the assortment across channels — what goes to boutique, consignment, online and client merchandise programmes.
Open at least six new brief forms a month, each with scope, budget and timeline defined before the project starts.
Build BOM costing with a minimum profit margin of 50%, and quote project prices with an expiry date stated.
Source ingredients and components, compare costs across at least two vendors, and get supplier agreements signed to protect the project.
Control mockups, samples and approvals before mass production, and track MOQ, lead time and production limits.
Manage the assortment across channels — what goes to boutique, consignment, online and client merchandise programmes.
REQUIREMENTS
Bachelor's degree or above in Business, Industrial Management, Engineering, Logistics or related.
Two or more years in product development, merchandising, costing or procurement.
Able to analyse cost and manage several projects at once.
Negotiation and supplier-management skills; proficient in Excel, Google Sheets and ERP.
Two or more years in product development, merchandising, costing or procurement.
Able to analyse cost and manage several projects at once.
Negotiation and supplier-management skills; proficient in Excel, Google Sheets and ERP.
15
B2C
Content Creator
RESPONSIBILITIES
Create photo and video content for social media across the Vibes Lab Parfums channels.
Shoot and edit in-house — product, lifestyle, behind-the-scenes and event coverage.
Design supporting graphics and media for posts, stories and campaigns.
Develop content ideas that translate scent into something people can see and feel.
Support larger video productions and photoshoots alongside the design team.
Track content performance weekly and report monthly in ClickUp.
Shoot and edit in-house — product, lifestyle, behind-the-scenes and event coverage.
Design supporting graphics and media for posts, stories and campaigns.
Develop content ideas that translate scent into something people can see and feel.
Support larger video productions and photoshoots alongside the design team.
Track content performance weekly and report monthly in ClickUp.
REQUIREMENTS
A portfolio of social content you shot and edited yourself.
Fluent with a camera, Lightroom, Premiere or CapCut, and Canva.
Understands platform-native formats — Reels, TikTok and Stories are not the same thing.
Self-directed; you can take a brief and come back with options.
Fluent with a camera, Lightroom, Premiere or CapCut, and Canva.
Understands platform-native formats — Reels, TikTok and Stories are not the same thing.
Self-directed; you can take a brief and come back with options.
16
B2B
BRAND DESIGNER
RESPONSIBILITIES
The brand designer develops complete brand identities for VIBES LAB’s B2B clients — transforming strategy, stories, and scent concepts into clear, distinctive, and scalable visual systems.
Build Brand CI Systems
Develop complete Corporate Identity systems including logo, typography, colour, imagery, graphic language, layouts, and brand guidelines.
Translate Strategy into Visuals
Turn brand positioning, personality, and concepts into a cohesive visual identity.
Create Brand Experiences
Apply CI across packaging, campaigns, digital, print, retail, spatial, and communication touchpoints.
Design for Different Brands
Adapt creatively to different industries, audiences, and brand personalities — not just VIBES LAB.
Own Quality & Execution
Take projects from concept to final delivery, ensuring consistency, craftsmanship, and production-ready execution.
Build Brand CI Systems
Develop complete Corporate Identity systems including logo, typography, colour, imagery, graphic language, layouts, and brand guidelines.
Translate Strategy into Visuals
Turn brand positioning, personality, and concepts into a cohesive visual identity.
Create Brand Experiences
Apply CI across packaging, campaigns, digital, print, retail, spatial, and communication touchpoints.
Design for Different Brands
Adapt creatively to different industries, audiences, and brand personalities — not just VIBES LAB.
Own Quality & Execution
Take projects from concept to final delivery, ensuring consistency, craftsmanship, and production-ready execution.
REQUIREMENTS
2-4 years of experience in Brand Design, Graphic Design, or Visual Identity
Strong portfolio demonstrating Brand CI / Identity Systems from concept to final execution
Strong understanding of typography, colour, composition, layout, and visual systems
Able to translate brand strategy, positioning, and concepts into compelling visual identities
Experience creating Brand Guidelines / CI Manuals is highly preferred
Proficient in Adobe Creative Suite — Illustrator, Photoshop, InDesign; After Effects is a plus
Able to work across digital, print, packaging, retail, and spatial applications
Strong conceptual thinking with attention to detail, consistency, and craftsmanship
Comfortable working with different brands, industries, and target audiences
Able to present and communicate design rationale clearly to clients and internal teams
Experience working with B2B clients, agencies, branding studios, or creative projects is a plus
Thai & English communication skills are preferred
Strong portfolio demonstrating Brand CI / Identity Systems from concept to final execution
Strong understanding of typography, colour, composition, layout, and visual systems
Able to translate brand strategy, positioning, and concepts into compelling visual identities
Experience creating Brand Guidelines / CI Manuals is highly preferred
Proficient in Adobe Creative Suite — Illustrator, Photoshop, InDesign; After Effects is a plus
Able to work across digital, print, packaging, retail, and spatial applications
Strong conceptual thinking with attention to detail, consistency, and craftsmanship
Comfortable working with different brands, industries, and target audiences
Able to present and communicate design rationale clearly to clients and internal teams
Experience working with B2B clients, agencies, branding studios, or creative projects is a plus
Thai & English communication skills are preferred
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